Privacy Policy
If you are experiencing a medical emergency, immediately contact your healthcare provider or dial 911. CarePage, Inc. is not a pharmacy and does not offer emergency medical services of any kind.
Our Commitment to Your Privacy
CarePage is dedicated to protecting the privacy of your medical information. We handle your Protected Health Information (PHI) in compliance with legal requirements and the guidelines set forth in this Policy. To safeguard your PHI, we implement a combination of administrative, physical, and technical measures, including industry-standard encryption and access controls. These efforts are in alignment with the Health Insurance Portability and Accountability Act (HIPAA), which sets standards for the protection, confidentiality, integrity, and security of sensitive patient health information.
Your Information. Your Rights. Our Responsibilities.
This section outlines the types of information we collect, how it may be used and shared, your rights concerning your information, and our commitments to protect it. Please review this section carefully. We may update this Policy at any time, and the changes will be effective immediately upon the update. The updated Policy will be accessible on our website.
Information We Collect About You
We collect PHI from various sources to provide you with Telehealth Services. This information includes identifiers that could be used to recognize you and pertains to your health status, healthcare services, or payment for healthcare.
In order to provide you with our telehealth or other services, we collect your Protected Health Information (PHI) from several sources, including directly from you. PHI includes any information that can be used to identify you, such as your name, and relates to:
- Personal information such as your full name, address, phone number, birthdate, and email address,
- Your past, present, or future physical or mental health or condition,
- Your past, present, or future payment for the provision of healthcare.
How We Use and Share Your Information
| Treatment Activities | Payment Activities | Healthcare Operations |
|---|---|---|
| We use PHI within CarePage for treatment and may share it with other healthcare providers for this purpose. We may share PHI with a third party for treatment purposes, such as a pharmacy. We may share PHI with other entities covered by HIPAA, such as technology partners, for their treatment activities. | Your PHI is used to process payments, including billing, payment management, and collection activities. We may share PHI with other entities covered by HIPAA, such as technology partners, for their payment activities. | We utilize PHI for business operations such as quality assessment, provider qualifications, and service improvement. We may share PHI with other entities covered by HIPAA, such as technology partners, for their healthcare operations. |
When We Must Share Your Information
We may disclose your PHI without prior authorization in certain situations as required by law, including public health emergencies, legal proceedings, law enforcement requests, and other governmental mandates.
When We Need Your Authorization
We will not use or share your PHI for non-described purposes without obtaining your written authorization, especially for marketing or sale of your PHI.
Your Rights Regarding Your Information
You have rights over your PHI, including the right to access, request amendments, restrict certain uses, and request an accounting of disclosures. To exercise these rights, please contact us through the designated channels.
Changes to This Notice
We may amend this Policy at any time, and the changes will be effective immediately upon the update. The updated Policy will be accessible on our website.
Contact Information
For any inquiries regarding this Policy or your PHI, please reach out to us by email at: legal@care.page
Last Updated: January 9, 2024